Important Messages

• Welcome to the San Jose State University IT Service Desk Remote Support Portal.
  
  If you need technical assistance, please contact us via one of the methods below. We will respond to your request as quickly as possible.
  
  Email: ithelpdesk@sjsu.edu
  Phone: 408-924-1530
  
  Hours of Operation
  M-F: 7:30am – 7pm
  Sat-Sun: 3pm – 7pm
  Holidays: Closed
  
  To initiate a Remote Support Session, you may enter the Session Key you received from your IT Help Desk Service Representative, enter it below.